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Small Tree Support & Warranty
Warranty Support
Each Small Tree Storage system includes a One Year Hardware replacement warranty on the server and components.
OS Software version upgrades and unlimited phone and email Tech Support is also included.
Multi-year Hardware/ Software Support options are available at time of initial system purchase or can be renewed annually.
Standard Support
2 Hour Time & Materials
Standard - 9 am - 5 pm CST*
$250 plus parts
Standard - 9 am - 5 pm CST*
$250 plus parts
After Hours Support
2 Hour Time & Materials
Extended - 5pm - 7am CST*
$400 plus parts
Extended - 5pm - 7am CST*
$400 plus parts